In cooperation with the U.S. Consumer Product Safety Commission, The Boppy Company is conducting a voluntary recall of its Newborn Lounger to address a risk of infant suffocation. Infants can suffocate if they roll, move, or are placed on the lounger in a position that obstructs breathing, or roll off the lounger onto an external surface, such as an adult pillow or soft bedding, that obstructs breathing.
There have been eight reports of infant deaths associated with The Boppy Company Newborn Lounger and this hazard. The infants reportedly suffocated after being placed on their back, side or stomach on the lounger and were found on their side or on their stomach. The infant deaths occurred between December 2015 and June 2020.
The voluntary recall pertains to ALL models and colors of the Newborn Lounger, the Preferred Newborn Lounger, and the Pottery Barn Lounger. An example of each model is depicted below. These recalled loungers were sold in avariety of colors and fashions.
How do you take advantage of the recall?
Immediately stop using the Newborn Lounger.
To obtain a refund:
- Share the UPC or Item Number and Date Code on your Lounger
- The UPC or Item Number can be found on the front of the Care Label toward the bottom.
- The Date Code is stamped on the back of the second label and is formatted XX-XXX.
- Provide a copy of your receipt if you have one, via email, text, or mail. This will help up determine the value of your refund.
- Provide a photograph via email, text, or mail that shows the destruction of the Lounger by cutting it in half to make it unusable.
Please note that when submitting the information required for a refund, the browser you should use is Google Chrome. Each photo attachment may not exceed 10 MB. Please use jpg, png or tif formats.
The amount of the refund will be pro-rated based on the information provided. See detail in the Link section below.
Where can I find the UPC/Item Number and Date Code on the Newborn Lounger?
The UPC and/or SAP & Item Number are on the front of the Care Label toward the bottom.
The date code is stamped on the back of the second label and is formatted XX-XXX.
Boppy sold about 3.3 million of the recalled loungers at juvenile product stores and mass merchandisers nationwide and online, including Pottery Barn, Target, and Walmart and online at Amazon.com. The loungers were sold from January 2004 through September 2021 for between $30 and $44. The amount of the refund will be pro-rated based on the information provided.
CPSC continues to emphasize that the best place for a baby to sleep is on a firm, flat surface in a crib, bassinet, or play yard. Parents and caregivers should never add blankets, pillows, padded crib bumpers, or other items to an infant’s sleeping environment. Babies should always be placed to sleep on their backs.