Contact Us

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Order Questions

Have questions about your order? Check out our FAQ’s page or send us an inquiry! Still can’t find what you need? Call + 1(888) 903-0051

Consumer Questions / Product Inquiries

Phone: +1(888) 772-6779

Mailing Address

The Boppy Company
560 Golden Ridge Road, Ste. 150
Golden, Colorado 80401

Customer Service Policy – The Boppy Limited Warranty

At The Boppy Company, our goal is to make your life as a new parent or parent-to-be more comfortable. We make innovative, superior products for parents and babies.

We warrant that all Boppy® products, except for Boppy® Healthcare products, will be free from material defects, damage caused by improper care prior to the time of purchase, and workmanship defects for one year from the date of purchase. This warranty does not cover normal wear or damage from misuse, abuse, improper storage and handling, failure to follow the instructions on installation, accident, unauthorized repair, or alteration. On this page, “Boppy® Products” means all covered products (i.e., all Boppy® products except for Boppy® Healthcare products).

If your Boppy® Product is defective and is eligible for this limited warranty, we will repair or replace your product at our discretion. Please read our full Boppy Limited Warranty.

Accessibility Pledge

Boppy pledges to provide an accessible experience for all online customers and visitors with disabilities. As part of our commitment, we will continue to improve the complete experience for our website users, and strive to comply with the recent and reasonable standards of the Web Content Accessibility Guidelines (WCAG). If you have trouble accessing any portion of our website, please call +1(888) 772-6779 to speak with a representative to assist you.

As part of Boppy’s commitment to adhere to the Web Content Accessibility Guidelines (WCAG), we will also routinely evaluate our current and future web development. However, we ask that any perceived issues be reported to our web team at info@boppy.com. Our team will quickly and efficiently look into these issues for an immediate remedy.