Frequently Asked Questions

Can I let my baby sleep on the Boppy Newborn Lounger?

How do I clean my Boppy® Pillow?

What is the best way to wash the Boppy Newborn Lounger?

How should I wash the Boppy Changing Pad Liners?

If you have questions about Boppy apparel, blankets or toys please email:

Where do you ship?

Where can I purchase Boppy Products if I live in Canada?

Is a Boppy® Pillow or Boppy® Newborn Lounger safe for baby to sleep on?

Are you are looking for replacement parts or information on Bouncers, Swings, Play Yards, PlayGyms and other gear?

What is the Boppy + Shutterfly/TinyPrints in-pack promotion and what do I do if I did not receive it in my Boppy Pillow?

Can I use my Boppy® Infant & Toddler Head Support in my car seat?

Does the Boppy® Feeding and Infant Support pillow contain flame retardants?

Do you have a Boppy® Twins Pillow?

How much is shipping?

How do I change or cancel my order on

Can I pick up my order from the BEAUTIFUL offices in Golden, CO? I hear they have a lot of Diet Coke®...

What if I have a question about my order?

What can I do if I have not yet received my order?

Where are your products made?

What is your return and exchange policy?

What is the Boppy Warranty?

Do you sell the Boppy® HC Pillow directly to hospitals?

What is the purpose of the zipper that wraps around the back of the Boppy® Chair?

How often should I replace my Boppy® Feeding & Infant Support Pillow?

Have more questions?