Consumer Questions / Product Inquiries
Kids II Products
These products were licensed to and manufactured by Kids II from 2006-2009.
Product service and support is no longer being offered by the manufacturer.
- Boppy® Cradle in Comfort™ Bouncer
- Boppy® Bounce in Comfort™ Bouncer
- Boppy® Rock in Comfort™ Swing
- Boppy® Carry in Comfort™ Sling
- Boppy® Tummy Play™ Play Pad
- Boppy® EntertainMe™ PlayGym
- Boppy® Happy Place™ Play Yard
- Boppy® Soothe in Comfort™ Swing
- Boppy® ProtectMe™ Shopping Cart Liner
- Kids II Online Support
- Phone: 1+(800) 230-8190
- Email: email@example.com
For Childbirth Educators and Lactation Consultantshealthcare@boppy.com
The Boppy Company
560 Golden Ridge Road, Ste. 150
Golden, CO 80401
Customer Service Policy - The Boppy Guarantee
At The Boppy Company, our goal is to make your life as a new parent or parent-to-be more comfortable. We make innovative, superior products for parents and, babies. We promise that our products will be free from defects for one year from the date of purchase. If a defect is discovered during the one year warranty period, we will repair or replace your product at our discretion.
If you feel your product is defective and it is less than one year old, please send us an image of the defective product with proof of purchase to firstname.lastname@example.org.
If it is found defective, we will replace it with the same or like item at no additional cost to you. Before contacting us, please check with the retailer where you purchased the product on their return and exchange policy as this may be the easiest way to exchange your product. In some cases, we may need the product shipped back to us for review by our Compliance Department; please do not discard the product before hearing back from us.
The Boppy Guarantee does not cover claims resulting from misuse, failure to follow the instructions on installation, maintenance and use, abuse, alteration and normal wear and tear.