At The Boppy Company, our goal is to make your life as a new parent or parent-to-be more comfortable. We make innovative, superior products for parents and babies. We promise that our products will be free from defects for one year from the date of purchase. Provided your product has been purchased directly from Boppy or from a Boppy authorized retailer, even if you received it as a gift, if a defect is discovered during the one year warranty period, we will repair or replace your product at our discretion.
from The Boppy Company
Warranty Does Not Cover Sales from Unauthorized Sellers
We are aware of Boppy® branded Products being sold online by unauthorized sellers that do not purchase their products directly from Boppy.
We are recommending consumers purchase Boppy® Products only through authorized distributors and retailers. When you buy from The Boppy Company directly, or from one of our authorized sellers, you can be sure that the products have been kept factory-sealed and are safe for use. That is why Boppy Products purchased through authorized distribution and retail channels come with the protection of the manufacturer’s warranty.
Products purchased from Unauthorized Sellers are NOT eligible for protection under the manufacturer’s warranty.
To confirm if a store is an authorized dealer of Boppy® products, click here.
Returns for Product Purchased at Retail Store
For nearly instant gratification, if you purchased the product from a retail store, please contact the store directly for their return policy.
Returns for Product Purchased at Boppy.com
For any product purchased at Boppy.com, please download our return form and instructions here.